Drive Engineering
1200 Assembly Drive, Chicago, IL 60606, United States. Send new OEM line requirements, gearbox sizing questions and controller matching tasks to this route.
Use the regional details below for project routing, replacement questions and channel support. A useful request includes the mechanical load, the existing reducer nameplate if one is available, motor kW, output rpm, mounting position, duty cycle, brake voltage and any certification requirement. With those details, the response can move beyond a generic catalog link and toward a buildable gearmotor, gearbox or drive electronics recommendation. If the application is already running, include symptoms such as heat, vibration, oil condition, nuisance trips or brake wear. If the application is new, include target throughput, expected starts per hour and the control platform. That context helps the team decide whether the answer is a ratio change, a brake package, a motor efficiency option, a controller parameter review or a stocked replacement route.
1200 Assembly Drive, Chicago, IL 60606, United States. Send new OEM line requirements, gearbox sizing questions and controller matching tasks to this route.
+1 312 555 0186
[email protected]
For urgent replacements, include photos of the installed unit and shaft envelope.
Monday to Friday
08:00-18:00 local support desk
Regional channel teams route stocked units and assembly hub availability.
Attach torque in Nm, output rpm, mounting position, motor power in kW, brake voltage, ambient temperature and any ATEX or CE documentation requirement. If this is a replacement, include the old nameplate and a photo of the installation envelope. For a new machine, describe starts per hour, operating hours per day, expected shock load, control architecture and target efficiency class. The more complete the first message is, the easier it is to compare gear ratio, motor frame, brake package and inverter settings without extra loops. The form is also suitable for channel routing: tell us whether you need a local distributor, a configured assembly, a manual, a CAD reference or a like-for-like substitution. We will direct the request to the correct regional support path instead of treating every inquiry as a standard sales lead.